Key Words used in Voice Operations

KEY WORDS USED IN VOICE OPERATION

The following words should be used by all voice operators  during an emergency or exercise. Note that all use of jargon or “Q” signals is STRICTLY PROHIBITED. All voice communication must be done in plain language ONLY. Please observe the following key words. Typically, most communicators use these words every day however, if you are not in the habit of using them then please be mindful of them when using voice during an event or incident operation.

AFFIRMATIVE “Yes” or “Permission granted”
ALL AFTER “Repeat all your transmission after …. “
ALL BEFORE “Repeat all your transmission before …. “
BREAK “I wish to stop your transmission” Also used at the end of address and at end of text in message handling to enable repeats to be requested. Also used to terminate message with one station and start message to another during the same transmission. For instance, “Thank-you VE3ZZZ for your report. BREAK VE3AAA are you ready to copy?”
BREAK BREAK (Double break) This is used when a station has very time critical emergency traffic that must be passed on frequency. Stations hearing a double break must relinquish the frequency immediately to the calling station.
CLEAR “Transmissions to this station completed” This station is now free to establish communication with another station.
CORRECT “You are ____” or “That is ______”.
DISREGARD “The transmission was in error. Disregard it.
FIGURES “Following numerals are to be copied as a group.”
FROM “This is station …”
GO AHEAD “Begin sending.” Used the same as “Over”.
INITIAL “A single letter or initial follows.”
I SPELL “I will spell the next word”
NEGATIVE “Not received” or “No”
OUT “End of transmission. No response expected”
OVER “End of Transmission. Awaiting your response”
READ BACK “Repeat entire message”
ROGER “Have received last transmission” (Does NOT mean AFFIRMATIVE)
SAY AGAIN “Repeat last transmission”
STAND BY “I will monitor” or “Please monitor”
THIS IS “This is station … “
VERIFY “Verify entire message with addresses”
WILCO “I will comply” or “Will do”

Eg: The boss wants to know if you have handed in the log sheets.
– AFFIRMATIVE: Yes, I’ve handed them in.
– WILCO: No, but I will hand them in now.
– ROGER: I copied the message. I’ll ask someone in charge.
– YES: So, what else does he want to know?

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